[MOstang]

Originally Posted by NoDrama43

I received another email from him last night with threats of negative feedback. Here is my response:

I have given you my email address, my phone number, and made every effort to be patient with you. "Make it right"????? I am offering you a full refund. You have continually made excuse after excuse for not sending pictures of the damage. It is not my fault USPS damaged it. I choose not to buy USPS insurance because it is an absolute crock. Instead I offer refunds in my auctions along with free shipping. First you wanted me to send you MORE parts and now you start trying to extort money from me plus keep the cluster??? You can either return it for a refund, or keep it. I assure you I will deal with your feedback conduct appropriately. As a seller on eBay you should understand the effect of negative feedback. How this plays out is entirely upon how you conduct yourself. Threats and extortion tactics will get you nothing with me. If you want your money back, return the cluster and get a tracking number. Upon the cluster arriving at my house I will immediately refund your entire purchase price plus shipping.

best regards,
Jim

His username is JCMotorsport and he is out of Connersville Indiana.

Well worded response!